Why We Don't Offer Self-Guided Property Tours

Posted by Blanchard and Calhoun on Thursday, March 12th, 2020 at 3:30pm

Touring Real Estate with Blanchard & Calhoun


If there was a single word to describe the Property Management services provided at Blanchard and Calhoun Real Estate Co., it would be “Traditional”. For over a century, we have always made it a point to focus on the tried and true practices when it comes to protecting our owners and their assets.  This is why we have taken a rather unpopular stance on this recent trend of self-guided tours in residential rental properties.

We understand that everyone's schedule is different, and on the surface, it seems to make perfect sense to allow a prospective tenant to view a property unaccompanied for convenience purposes. We want you to consider, however, the other factors than just convenience. This is why we require our leasing agent to be present when a prospective tenant views any of our properties

Hands-On Personal Touch
In an age of convenience where everything can be done at the click of a button, we firmly believe that self-service in property management takes away from the personal connection. This is something we take very seriously when we meet a new owner and tenant for the first time - if only to share the true context of a situation with both parties to ensure proper communication. Consider this: 

As an Owner: How many leases are lost because there was not enough or any human contact at the time to answer questions about the home or discuss the procedures to secure the lease?

As a Tenant: How many prospective tenants who tour a property are unable to get a live person to find out if this property, in particular, meets their needs? 

We are a group of tech-savvy real estate professionals. We work and communicate with all sorts of tech in our field; however, this is one aspect we have determined that analog trumps digital. As advanced as technology becomes with self-driving vehicles, AI, and online shopping, we believe that human interaction is the key to managing properties with professionalism and a healthy amount of diplomatic nuance. 

Ready to Book A Guided Tour?

Whether you are a property owner or a prospective tenant looking for your next place to live, we’re here to help. Contact our Leasing Agent,Charlie Bragg and let’s find you your next home.


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